If you have a question regarding the delivery of your order, please contact us.
We charge a flat rate for delivery as follows:
£4.99 P&P in the UK — 3-5 days. Free postage for orders over £20
£6.99 to Europe — 7 days
£8.99 elsewhere — 14 days (Please note, delivery time may be longer to Israel, Mexico, South Africa and South America.)
If you have not received your books within these time periods please contact us, stating your order reference number and name.
If you are unhappy with your purchase, we have a “no quibbles” returns policy. Please contact us within 30 days of purchase to arrange a return.
Please post your returns to: Windhorse Publications Returns c/o Booksource, 50 Cambuslang Road, Cambuslang, Glasgow, G32 8NB, UK
Payment is processed by PayPal. For any issues regarding payment or refunds, please contact us. For orders outside the UK, the price of your order will be stated in Pounds Sterling and converted to your local currency.
Comments & complaints
If you have any comments or complaints about our website or the service you have received, please let us know by e-mailing us at firstname.lastname@example.org or by telephone on +44 (0)1223 778920.
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