Terms & Conditions
TERMS AND CONDITIONS
This website is owned and operated by Windhorse Publications Ltd (hereafter termed ‘Windhorse Publications’, ‘we’ or ‘us’). The terms set out in these Terms and Conditions (‘Terms’) may be changed at any time by us. We will notify customers of any changes to these Terms by posting information on our home page.
These Terms were last updated on 9th September 2015.
All content on this website is the property of Windhorse Publications, its authors and designers, and is protected by international copyright laws. Any content not owned by us is used subject to permission and the copyright owner is acknowledged. No content must be downloaded or distributed except for your single, personal use.
The content of the pages of this website is for your general information and use only. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these Terms and Conditions.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
We use appropriate encrypted security software on our website. However, any losses incurred or sustained by you as a result of transmitting information by means of email or other internet link will be borne solely and exclusively by you.
In order to sign up to our membership services you need to register your details with us. It is your responsibility to provide accurate and complete information, and to inform us of any changes to that information. Further details can be found in the ‘My Account‘ section.
Do not disclose your account password under any circumstances whatsoever. We will not ask for these details except for when signing in to your account. If you believe unauthorised use of your account information has taken place, you must notify us immediately at firstname.lastname@example.org.
All orders for our products are accepted only when you receive a confirmation email from us stating that your order has been paid for, processed and your goods have been dispatched.
All prices are inclusive of applicable taxes, but do not include delivery charges. We endeavour to ensure that all prices on display on this website are accurate. Unlike print books, CDs, digital and audio books are subject to VAT. VAT only applies to customers within the European Union. For customers not included in the European Union, prices do not include VAT.
All applicable discounts will be applied upon signing in to your account, or by entering a relevant discount code when checking out.
The author and publisher have provided our DRM-free eBooks to you without Digital Rights Management (DRM) encryption applied so you can enjoy reading them on your personal devices. The eBooks are for your personal use only and digital watermarks are being added, including the buyer’s name and email address. You may not make copies available publicly in any way, including via the web (whether DRM has been used or not). You may not copy, reproduce or upload the eBooks, other than to read them on one of your personal devices. We trust our readers to follow this policy in keeping with a kindly regard for our authors, Windhorse Publications and the spirit of Buddhist publishing. Copyright infringement is against the law. If you believe the copy of the eBook you are reading infringes on the author’s copyright, please notify the publisher at email@example.com.
All products are subject to availability. If an item runs out of stock, we endeavour to update the availability at the soonest event. If for any reason your order is confirmed and we cannot provide the required quantity of products, we will notify you using the details supplied upon ordering. You are entitled to a full refund including delivery charges.
See above for our shipping and delivery charges and our returns policy.
Despatch of all orders will be carried out by our distributor, BookSource.
All delivery times are estimates only. We will not be liable to you for any loss or damage arising from delay in delivery.
There may be a territorial restriction on our ability to deliver goods overseas. We will inform you accordingly.
When ordering products for delivery overseas you may be subject to import duties and taxes, which are levied once the goods reach the specified destination. Any additional charges for customs clearance must be borne by you.